Community & support
Share tips and ideas in the community. For bugs, billing, refunds, and account issues, contact official support.
Community
Connect with other REFLO users, share workflows, and suggest features.
Good for the community
- Tips and workflow sharing
- Feature ideas and beta feedback
- Photoshop and Illustrator integration experiences
Do not post in community chat
Do not share refunds, billing, account details, personal data, or license keys in public chat — use official support below.
Other channels
- X (Twitter) — Updates and news
- GitHub — Release notes and open source
Customer support
For bugs, failed restores, billing, refunds, and account issues, email contact@reflo.io.kr. Attach a diagnostics bundle from the app when you can — it helps us respond faster.
Pick the topic that matches your issue to open your mail app.
Create a diagnostics bundle in the app
In the REFLO Mac app: Settings → Support → create a diagnostics bundle and attach it to your email.
Subscriptions & refunds
Refund and cancellation paths depend on where you purchased. Community chat cannot process payments.
Mac App Store purchase
Pro and Cloud History inside REFLO History are Apple In-App Purchases. Manage or refund through Apple.
Web (reflo.io.kr) Paddle purchase
Subscriptions and add-ons started on this site use Paddle. Email contact@reflo.io.kr for billing and refund questions.
Full refund policy: Terms of Service